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Disney Cruise Line®
Terms & Conditions
Terms & Conditions
Disney artwork, logos, attraction descriptions, and properties: ©Disney
Disney Cruise Line® - Ship Registry: The Bahamas CST# 1022229-50
Disney Cruise Line® - Ship Registry: The Bahamas CST# 1022229-50
No refunds will be made in the event of interruption or cancellation by the Guest after vacation commencement date. All
appropriate refunds will be made directly to the Guest’s credit card account or through the Guest’s Travel Agent if the reservation
is made through a Travel Agent. Disney Cruise Vacations is not responsible for the receipt of refund monies by Guests from their
Travel Agents. All travel documents including airline tickets must be returned before refund processing can begin. Certain Travel
Agents may withhold an agency cancellation fee. Disney Cruise Line® reserves the right to restrict any changes to a reservation.
All changes are subject to availability. Please note that changes made to overall party size may result in a change to the rate. For
your peace of mind, we recommend the purchase of the Vacation Protection Plan. Insurance is not in effect until final vacation
payment is made. Premiums for the Vacation Protection Plan must be paid by the final payment due date.
Service Fees
Any changes or cancellations to your cruise vacation or Disney Cruise Line® air arrangements may be subject to additional fees
including, but not limited to, service fees for documents. Please consult Disney Cruise Vacations for further details.
Claims/Notice Requirements/Time Limits
No claim for delay, detention, personal injury, illness, emotional distress or death of a Guest, or for loss of or damage to any
property of a Guest, may be brought against Disney Cruise Line® unless written notice of such claim is provided to Disney Cruise
Line® within six (6) months after the date of the event upon which such claim is based (within 30 days after the termination of the
cruise for a claim of property loss or damage); and no legal action may be brought against Disney Cruise Line® for delay,
detention, personal injury, illness, emotional distress or death of a Guest, or for loss of or damage to any property of a Guest,
unless such legal action shall be commenced within one (1) year after the date of the event upon which such claim is based (within
one (1) year after the termination of the cruise for a claim for property loss or damage), and legal process relating to such action is
served on Disney Cruise Line® within 120 days after filing, notwithstanding any provision of law of any state, territory, possession
or country to the contrary. All legal actions arising out of or relating to a Disney Cruise Line® vacation shall be brought, if at all,
and maintained exclusively in and before any court of competent jurisdiction located in Brevard County, Florida, U.S.A., or the
United States District Court, Middle District of Florida, Orlando Division, to the exclusion of courts located in any other county,
state, country, territory or possession whatsoever. The only exception to this choice of forum is when and if Disney Cruise Line®
asserts a petition for exoneration from or limitation of liability. Disney Cruise Line® liability for loss of or damage to property of any
Guest is limited to the amount of $300 per Guest per voyage, unless upon embarkation a Guest declares the true value of the
property in writing and pays 5% of the true value declared in excess of $300 to Disney Cruise Line®, in which case Disney Cruise
Line® liability will be limited to the true value declared not to exceed $5,000. All settlements will be made based on actual cash
value (replacement cost, less depreciation) up to the U.S. $300/$5,000 limits to Disney Cruise Line® liability. Losses due to
ordinary wear and tear, perils of the sea and acts of God are not reimbursable. Disney Cruise Line® provides an in-room safe for
your convenience; however, Disney Cruise Line® shall in no event be liable for the loss of or damage to cash, negotiable
securities, gold, silverware, jewelry, ornaments, works of art, photographic/video/audio equipment or supplies, laptop computers,
cellular phones or other valuables unless the same have been deposited with the Master or other designated representative who
issued a written receipt therefor. In the event of such deposit, Disney Cruise Line® liability for loss or damage thereof shall be
limited as otherwise provided in this paragraph. Additional coverage may be purchased through the Vacation Protection Plan
which is provided through World Access Service Corporation.
Walt Disney World Resort Check-In; Ship Embarkation
Check-in time for Walt Disney World® Resort hotels is normally after 4:00 p.m. For Guests arriving early, luggage arrangements
can be made so Guests can visit Theme Parks or enjoy Resort amenities. It is recommended that necessary items including: proof
of citizenship, valuables, medications (in their original containers) and any other personal items or other items required for check-
in or embarkation be packed in your day bag. Walt Disney World® Resort check-out time is normally before 11:00 a.m. Ship's
embarkation begins at 1:00 p.m. Guests are required to be on board the ship at least one hour before scheduled sailing time.
Included in Vacation Fare
Cruise vacation fares include shipboard accommodations on a per-Guest basis, and all meals and entertainment as provided on
board the vessel. For 7-Night Land and Sea Vacation Packages, the fare also includes Resort accommodations, unlimited
admission to all Walt Disney World® Theme Parks and attractions, except where separately priced, and unlimited use of the Walt
Disney World® transportation system for the length of the Resort stay. For parties reserving a Category 1 or 2 suite for more than
5 Guests, an additional Walt Disney World® Resort hotel room will be required at additional cost.
Excluded from Vacation Fare
The Resort portion of the fare does not include meals, beverages, or any other item of a personal nature. The cruise portion of
the fare does not include shore excursions (including excursions to St. John), sightseeing or meals ashore in the ports of call,
gratuities, alcoholic beverages, soft drinks, bottled water, laundry or valet services, or any other items not specifically included.
The fare also does not include airfare, ground or baggage transfers or Government Taxes and Fees, which consist of all taxes
and fees imposed by U.S. and foreign governmental and quasi-governmental authorities, including without limitation U.S. Customs
and Immigration fees, ship passengers international departure tax, airport passenger facility charge, flight segment fees,
international arrival and departure taxes, and sales, use and excise taxes.
Theme Park Admission
The 7-Night Land and Sea Vacation package includes a Magic Your Way Ticket with Park Hopper® Option. The Magic Your Way
Ticket is valid for 14 days from the date first used and will provide you with admission to the Magic Kingdom® Park, Epcot®,
Disney-MGM Studios, and Disney's Animal Kingdom®. Admission media are not valid for special ticket events or separately priced
attractions. The type and features of admission media are subject to change.
Cruise Health Considerations
By boarding the Disney Magic® or Disney Wonder® Guests represent themselves as physically and otherwise fit to travel. If you
have a medical condition which requires you to take prescription medication or may require you to obtain medical care during the
course of your cruise vacation, please consult with your personal physician prior to traveling. For your convenience, a physician
and nurse are on call 24 hours a day to provide basic medical services. The physician and nurse are not employees or
representatives of Disney Cruise Line® and will charge their prevailing fees for services provided at your request. Decisions
regarding medical care and treatment are personal and confidential and as such are strictly between the Guest and physician and
nurse. Disney Cruise Line® is not liable for any death, personal injury, illness or emotional distress caused by reason of any
treatment, diagnosis, advice, examination, prescription or other service provided by such medical personnel or by the failure of
such medical personnel to provide any treatment, diagnosis, advice, examination, prescription or other service. The ship's Master
has the right at any time to require any Guest to disembark for medical reasons, and compliance is mandatory. For your peace of
mind, we recommend the purchase of the Vacation Protection Plan. Insurance is not in effect until final vacation payment is made.
Payment must be made at least 60 days prior to vacation commencement date.
Holiday Shopping
Retail establishments in destination ports may be closed for certain holidays.
Right to Change Itinerary/Detention
Disney Cruise Line® may in its sole discretion and without prior notice change, substitute, postpone, cancel or deviate from any
scheduled sailing, itinerary or call at any port, and may substitute another vessel for the ship, and shall not be liable for any loss or
damage incurred by a Guest as a result of any such change, substitution, postponement, cancellation or deviation. The Guest
shall pay any and all expenses incurred if a Guest is detained on board ship or elsewhere at any stage of a voyage because of
quarantine, port regulations, prevailing applicable law, illness or other cause.
Passenger Services Act
The United States Passenger Services Act requires Disney Cruise Line® to embark and disembark its Guests at the same U.S.
port. Therefore, we regret that we are unable to allow Guests to board in our first Western Caribbean port of call, Key West.
Group Travel
Policies for group travel may vary. Please consult Disney Cruise Vacations for further details.
Pets
No animals are allowed on board the ships except for service animals. Application to Import Domestic Animals (Bahamas)
Refusal of Passage
Disney Cruise Line® may refuse to transport or may disembark at any port any Guest who may be suffering from a contagious or
infectious disease, ill health or whose presence in the opinion of the Master may be detrimental to the comfort or safety of other
Guests or the crew, or who, in the Master's opinion, might be excluded from landing at destination by Immigration or other
governmental authorities. In such cases the Guest shall not be entitled to any refund of fare or compensation whatsoever. Women
who have entered their 24th week of pregnancy as of their embarkation date will be refused passage due to safety concerns.
Neither a physician's medical statement nor a waiver of liability will be accepted. In addition, Disney Cruise Line® cannot be held
responsible or liable for any complications relating to pregnancy at any stage. Infants under 12 weeks old will not be allowed to
travel aboard Disney Cruise Line® ships.
Stateroom Occupancy
Occupancy of stateroom on board the ships is limited to the number of berths in that stateroom. Disney Cruise Line® reserves the
right to limit the number of berths and single staterooms sold.
Ships' Registry
Ships' Registry: The Bahamas.
Transfer Information
For Guests who purchase the Disney Cruise Vacations Air Program, ground and baggage transfers are included in your vacation
package to and from the Walt Disney World® Resort (if 7-Night Land and Sea Vacation has been purchased), Port Canaveral and
a Central Florida airport. Guests who make their own air arrangements may purchase ground and baggage transfers from Disney
Cruise Vacations, which transfers include transportation between the Walt Disney World® Resort (if 7-Night Land and Sea
Vacation has been purchased), Port Canaveral and a Central Florida airport. Please note that those Guests who do not purchase
the Disney Cruise Vacations Air Program or ground transfers from Disney Cruise Vacations are responsible for all ground and
baggage transportation to and from the airport, Port Canaveral and their Walt Disney World® hotel, if applicable. We recommend
that you allow a minimum of four hours at the beginning and end of your cruise for travel time, customs clearances and security
checks at Port Canaveral and the airport.
Terms Subject to Change
Disney Cruise Vacations reserves the right to change all prices and other terms and conditions which appear on this website
without prior notice. Price changes will not affect bookings with paid deposit or timely final payment, except where the increase
results from increases in Government Taxes and Fees.
Single Occupancy Rates
Single occupancy fares are available upon request, subject to availability. Guests booking categories 4 through 12 will be charged
175% of the package price. Guests booking categories 1 through 3 will be charged 200% of the package price.
Smoking/Non-Smoking Policy
For the comfort and enjoyment of our Guests, Disney Magic® and Disney Wonder® have been primarily designated as non-
smoking ships. However, we recognize that some of our Guests smoke. Therefore, to provide an onboard atmosphere that also
satisfies smokers, we have designated smoking areas in many of our lounges and on all open-air decks and private verandahs. All
staterooms are non-smoking. Disney Cruise Line® requests that all Guests observe the non-smoking areas and refrain from
smoking pipes and/or cigars in any of the public areas. These requests are made to provide a comfortable shipboard living
atmosphere for everyone.
Vacation Providers
Magical Cruise Company, Limited (doing business as Disney Cruise Line® - Registered Office: 3 Queen Caroline Street,
Hammersmith, London, W6 9PE, England), DCL Island Development, Ltd., and Disney Cruise Vacations are each separate entities
and are indirect subsidiaries of The Walt Disney Company. Disney Cruise Line® is the operator of the Disney Magic® and Disney
Wonder® ships. DCL Island Development, Ltd. is the operator and provider of facilities on Disney's Castaway Cay. Disney Cruise
Vacations acts as the sales agent for Disney Cruise Line® in booking or confirming arrangements for passage on the Disney
Magic® and the Disney Wonder®. All arrangements made for or by Guests for: (a) air or ground transportation or travel; (b) shore
excursions; (c) tours; (d) restaurants; or (e) other similar activities or services, are made solely for Guests' convenience and are at
Guests' risk. The providers of such activities and services are independent contractors and are not acting as agents or
representatives of Disney Cruise Vacations or Disney Cruise Line®. Neither Disney Cruise Vacations nor Disney Cruise Line®
shall be liable or responsible in any way for any death, personal injury, illness or emotional distress occasioned by any Guest, or
for loss of or damage to any Guest's property, which arises by reason of any act or omission by providers of air or ground
transportation, shore excursions, tours, restaurants, hotels, theme parks or other similar services or activities. In booking or
confirming arrangements for theme parks, entertainment and other services at the Walt Disney World® Resort, as well as hotels,
Disney Cruise Vacations acts as a purchaser/reseller of such accommodations, services and activities. Disney Cruise Vacations
shall not be liable or responsible in any way for any act or omission arising from or in connection with such accommodations,
services or activities. The liability of the provider of such accommodations, services and activities may be governed by and
determined in accordance with limitations contained in applicable tariffs, laws, conventions or contracts governing a Guest's
relationship with such provider. All concessionaires and their employees operating on the Disney Magic® and the Disney
Wonder®, including without limitation the fitness center, spa, hair salon, laundry, internet cafe and photo shop are independent
contractors and Disney Cruise Line® is not responsible for any such parties' acts or omissions in providing any goods or services
to Guests.
Walt Disney World® Resort Room Location
At Walt Disney World® Resort hotels, adjacent rooms, connecting rooms, specific room location and types of rooms or bedding
are on a request basis only and are subject to availability at the time of check-in. These requests may result in additional charges
to be paid directly to the Resort. Rollaways and cribs are available at selected Walt Disney World® Resort hotels on a request
basis for an additional charge, subject to availability.
Perishables
Coolers are not permitted except if needed for medications, baby food, or items related to dietary constraints. Coolers containing
personal items (e.g. soda or snacks) may NOT be brought on board. Homemade, pre-cooked or other perishable items plus any
open snack containers will not be allowed to be brought on board. We regret that we are unable to provide food preparation,
refrigeration or storage on board for personal food or beverage items.
Guests with Disabilities / Wheelchair-Accessible Staterooms
Disney Cruise Line® offers accessible staterooms and suites, equipped for Guests with disabilities. Features include: ramped
bathroom thresholds, open bed frames, added phones in the bathroom/nightstand, bathroom and shower handrails, fold-down
shower seats, hand-held shower heads, and lowered towel and closet bars. Note: Guests ,requiring a wheelchair throughout their
cruise must make provisions for the use of that wheelchair prior to the cruise.
Guests with Disabilities / Additional Services
Transfer tiers are provided at one of our feature pools. Sand wheelchairs are available at Castaway Cay. Wheelchair-accessible
restrooms are available in the shipboard common areas. Assistive Listening Systems are available in the main theaters. Closed
captioning is available for stateroom televisions and selected onboard video monitors. Sign language interpretation is available for
live performances on designated cruise dates. Stateroom Communication Kits containing door knock and phone alerts, phone
amplifier, bed shaker notification, a strobe light smoke detector, and a Text Typewriter (TTY) are available.
Guests with Disabilities / Accommodations
If you would like to receive additional information or request accommodations for Guests with disabilities, please discuss your
needs with the reservationist at the time of booking. For information via TTY, please call (407) 566-7455.
appropriate refunds will be made directly to the Guest’s credit card account or through the Guest’s Travel Agent if the reservation
is made through a Travel Agent. Disney Cruise Vacations is not responsible for the receipt of refund monies by Guests from their
Travel Agents. All travel documents including airline tickets must be returned before refund processing can begin. Certain Travel
Agents may withhold an agency cancellation fee. Disney Cruise Line® reserves the right to restrict any changes to a reservation.
All changes are subject to availability. Please note that changes made to overall party size may result in a change to the rate. For
your peace of mind, we recommend the purchase of the Vacation Protection Plan. Insurance is not in effect until final vacation
payment is made. Premiums for the Vacation Protection Plan must be paid by the final payment due date.
Service Fees
Any changes or cancellations to your cruise vacation or Disney Cruise Line® air arrangements may be subject to additional fees
including, but not limited to, service fees for documents. Please consult Disney Cruise Vacations for further details.
Claims/Notice Requirements/Time Limits
No claim for delay, detention, personal injury, illness, emotional distress or death of a Guest, or for loss of or damage to any
property of a Guest, may be brought against Disney Cruise Line® unless written notice of such claim is provided to Disney Cruise
Line® within six (6) months after the date of the event upon which such claim is based (within 30 days after the termination of the
cruise for a claim of property loss or damage); and no legal action may be brought against Disney Cruise Line® for delay,
detention, personal injury, illness, emotional distress or death of a Guest, or for loss of or damage to any property of a Guest,
unless such legal action shall be commenced within one (1) year after the date of the event upon which such claim is based (within
one (1) year after the termination of the cruise for a claim for property loss or damage), and legal process relating to such action is
served on Disney Cruise Line® within 120 days after filing, notwithstanding any provision of law of any state, territory, possession
or country to the contrary. All legal actions arising out of or relating to a Disney Cruise Line® vacation shall be brought, if at all,
and maintained exclusively in and before any court of competent jurisdiction located in Brevard County, Florida, U.S.A., or the
United States District Court, Middle District of Florida, Orlando Division, to the exclusion of courts located in any other county,
state, country, territory or possession whatsoever. The only exception to this choice of forum is when and if Disney Cruise Line®
asserts a petition for exoneration from or limitation of liability. Disney Cruise Line® liability for loss of or damage to property of any
Guest is limited to the amount of $300 per Guest per voyage, unless upon embarkation a Guest declares the true value of the
property in writing and pays 5% of the true value declared in excess of $300 to Disney Cruise Line®, in which case Disney Cruise
Line® liability will be limited to the true value declared not to exceed $5,000. All settlements will be made based on actual cash
value (replacement cost, less depreciation) up to the U.S. $300/$5,000 limits to Disney Cruise Line® liability. Losses due to
ordinary wear and tear, perils of the sea and acts of God are not reimbursable. Disney Cruise Line® provides an in-room safe for
your convenience; however, Disney Cruise Line® shall in no event be liable for the loss of or damage to cash, negotiable
securities, gold, silverware, jewelry, ornaments, works of art, photographic/video/audio equipment or supplies, laptop computers,
cellular phones or other valuables unless the same have been deposited with the Master or other designated representative who
issued a written receipt therefor. In the event of such deposit, Disney Cruise Line® liability for loss or damage thereof shall be
limited as otherwise provided in this paragraph. Additional coverage may be purchased through the Vacation Protection Plan
which is provided through World Access Service Corporation.
Walt Disney World Resort Check-In; Ship Embarkation
Check-in time for Walt Disney World® Resort hotels is normally after 4:00 p.m. For Guests arriving early, luggage arrangements
can be made so Guests can visit Theme Parks or enjoy Resort amenities. It is recommended that necessary items including: proof
of citizenship, valuables, medications (in their original containers) and any other personal items or other items required for check-
in or embarkation be packed in your day bag. Walt Disney World® Resort check-out time is normally before 11:00 a.m. Ship's
embarkation begins at 1:00 p.m. Guests are required to be on board the ship at least one hour before scheduled sailing time.
Included in Vacation Fare
Cruise vacation fares include shipboard accommodations on a per-Guest basis, and all meals and entertainment as provided on
board the vessel. For 7-Night Land and Sea Vacation Packages, the fare also includes Resort accommodations, unlimited
admission to all Walt Disney World® Theme Parks and attractions, except where separately priced, and unlimited use of the Walt
Disney World® transportation system for the length of the Resort stay. For parties reserving a Category 1 or 2 suite for more than
5 Guests, an additional Walt Disney World® Resort hotel room will be required at additional cost.
Excluded from Vacation Fare
The Resort portion of the fare does not include meals, beverages, or any other item of a personal nature. The cruise portion of
the fare does not include shore excursions (including excursions to St. John), sightseeing or meals ashore in the ports of call,
gratuities, alcoholic beverages, soft drinks, bottled water, laundry or valet services, or any other items not specifically included.
The fare also does not include airfare, ground or baggage transfers or Government Taxes and Fees, which consist of all taxes
and fees imposed by U.S. and foreign governmental and quasi-governmental authorities, including without limitation U.S. Customs
and Immigration fees, ship passengers international departure tax, airport passenger facility charge, flight segment fees,
international arrival and departure taxes, and sales, use and excise taxes.
Theme Park Admission
The 7-Night Land and Sea Vacation package includes a Magic Your Way Ticket with Park Hopper® Option. The Magic Your Way
Ticket is valid for 14 days from the date first used and will provide you with admission to the Magic Kingdom® Park, Epcot®,
Disney-MGM Studios, and Disney's Animal Kingdom®. Admission media are not valid for special ticket events or separately priced
attractions. The type and features of admission media are subject to change.
Cruise Health Considerations
By boarding the Disney Magic® or Disney Wonder® Guests represent themselves as physically and otherwise fit to travel. If you
have a medical condition which requires you to take prescription medication or may require you to obtain medical care during the
course of your cruise vacation, please consult with your personal physician prior to traveling. For your convenience, a physician
and nurse are on call 24 hours a day to provide basic medical services. The physician and nurse are not employees or
representatives of Disney Cruise Line® and will charge their prevailing fees for services provided at your request. Decisions
regarding medical care and treatment are personal and confidential and as such are strictly between the Guest and physician and
nurse. Disney Cruise Line® is not liable for any death, personal injury, illness or emotional distress caused by reason of any
treatment, diagnosis, advice, examination, prescription or other service provided by such medical personnel or by the failure of
such medical personnel to provide any treatment, diagnosis, advice, examination, prescription or other service. The ship's Master
has the right at any time to require any Guest to disembark for medical reasons, and compliance is mandatory. For your peace of
mind, we recommend the purchase of the Vacation Protection Plan. Insurance is not in effect until final vacation payment is made.
Payment must be made at least 60 days prior to vacation commencement date.
Holiday Shopping
Retail establishments in destination ports may be closed for certain holidays.
Right to Change Itinerary/Detention
Disney Cruise Line® may in its sole discretion and without prior notice change, substitute, postpone, cancel or deviate from any
scheduled sailing, itinerary or call at any port, and may substitute another vessel for the ship, and shall not be liable for any loss or
damage incurred by a Guest as a result of any such change, substitution, postponement, cancellation or deviation. The Guest
shall pay any and all expenses incurred if a Guest is detained on board ship or elsewhere at any stage of a voyage because of
quarantine, port regulations, prevailing applicable law, illness or other cause.
Passenger Services Act
The United States Passenger Services Act requires Disney Cruise Line® to embark and disembark its Guests at the same U.S.
port. Therefore, we regret that we are unable to allow Guests to board in our first Western Caribbean port of call, Key West.
Group Travel
Policies for group travel may vary. Please consult Disney Cruise Vacations for further details.
Pets
No animals are allowed on board the ships except for service animals. Application to Import Domestic Animals (Bahamas)
Refusal of Passage
Disney Cruise Line® may refuse to transport or may disembark at any port any Guest who may be suffering from a contagious or
infectious disease, ill health or whose presence in the opinion of the Master may be detrimental to the comfort or safety of other
Guests or the crew, or who, in the Master's opinion, might be excluded from landing at destination by Immigration or other
governmental authorities. In such cases the Guest shall not be entitled to any refund of fare or compensation whatsoever. Women
who have entered their 24th week of pregnancy as of their embarkation date will be refused passage due to safety concerns.
Neither a physician's medical statement nor a waiver of liability will be accepted. In addition, Disney Cruise Line® cannot be held
responsible or liable for any complications relating to pregnancy at any stage. Infants under 12 weeks old will not be allowed to
travel aboard Disney Cruise Line® ships.
Stateroom Occupancy
Occupancy of stateroom on board the ships is limited to the number of berths in that stateroom. Disney Cruise Line® reserves the
right to limit the number of berths and single staterooms sold.
Ships' Registry
Ships' Registry: The Bahamas.
Transfer Information
For Guests who purchase the Disney Cruise Vacations Air Program, ground and baggage transfers are included in your vacation
package to and from the Walt Disney World® Resort (if 7-Night Land and Sea Vacation has been purchased), Port Canaveral and
a Central Florida airport. Guests who make their own air arrangements may purchase ground and baggage transfers from Disney
Cruise Vacations, which transfers include transportation between the Walt Disney World® Resort (if 7-Night Land and Sea
Vacation has been purchased), Port Canaveral and a Central Florida airport. Please note that those Guests who do not purchase
the Disney Cruise Vacations Air Program or ground transfers from Disney Cruise Vacations are responsible for all ground and
baggage transportation to and from the airport, Port Canaveral and their Walt Disney World® hotel, if applicable. We recommend
that you allow a minimum of four hours at the beginning and end of your cruise for travel time, customs clearances and security
checks at Port Canaveral and the airport.
Terms Subject to Change
Disney Cruise Vacations reserves the right to change all prices and other terms and conditions which appear on this website
without prior notice. Price changes will not affect bookings with paid deposit or timely final payment, except where the increase
results from increases in Government Taxes and Fees.
Single Occupancy Rates
Single occupancy fares are available upon request, subject to availability. Guests booking categories 4 through 12 will be charged
175% of the package price. Guests booking categories 1 through 3 will be charged 200% of the package price.
Smoking/Non-Smoking Policy
For the comfort and enjoyment of our Guests, Disney Magic® and Disney Wonder® have been primarily designated as non-
smoking ships. However, we recognize that some of our Guests smoke. Therefore, to provide an onboard atmosphere that also
satisfies smokers, we have designated smoking areas in many of our lounges and on all open-air decks and private verandahs. All
staterooms are non-smoking. Disney Cruise Line® requests that all Guests observe the non-smoking areas and refrain from
smoking pipes and/or cigars in any of the public areas. These requests are made to provide a comfortable shipboard living
atmosphere for everyone.
Vacation Providers
Magical Cruise Company, Limited (doing business as Disney Cruise Line® - Registered Office: 3 Queen Caroline Street,
Hammersmith, London, W6 9PE, England), DCL Island Development, Ltd., and Disney Cruise Vacations are each separate entities
and are indirect subsidiaries of The Walt Disney Company. Disney Cruise Line® is the operator of the Disney Magic® and Disney
Wonder® ships. DCL Island Development, Ltd. is the operator and provider of facilities on Disney's Castaway Cay. Disney Cruise
Vacations acts as the sales agent for Disney Cruise Line® in booking or confirming arrangements for passage on the Disney
Magic® and the Disney Wonder®. All arrangements made for or by Guests for: (a) air or ground transportation or travel; (b) shore
excursions; (c) tours; (d) restaurants; or (e) other similar activities or services, are made solely for Guests' convenience and are at
Guests' risk. The providers of such activities and services are independent contractors and are not acting as agents or
representatives of Disney Cruise Vacations or Disney Cruise Line®. Neither Disney Cruise Vacations nor Disney Cruise Line®
shall be liable or responsible in any way for any death, personal injury, illness or emotional distress occasioned by any Guest, or
for loss of or damage to any Guest's property, which arises by reason of any act or omission by providers of air or ground
transportation, shore excursions, tours, restaurants, hotels, theme parks or other similar services or activities. In booking or
confirming arrangements for theme parks, entertainment and other services at the Walt Disney World® Resort, as well as hotels,
Disney Cruise Vacations acts as a purchaser/reseller of such accommodations, services and activities. Disney Cruise Vacations
shall not be liable or responsible in any way for any act or omission arising from or in connection with such accommodations,
services or activities. The liability of the provider of such accommodations, services and activities may be governed by and
determined in accordance with limitations contained in applicable tariffs, laws, conventions or contracts governing a Guest's
relationship with such provider. All concessionaires and their employees operating on the Disney Magic® and the Disney
Wonder®, including without limitation the fitness center, spa, hair salon, laundry, internet cafe and photo shop are independent
contractors and Disney Cruise Line® is not responsible for any such parties' acts or omissions in providing any goods or services
to Guests.
Walt Disney World® Resort Room Location
At Walt Disney World® Resort hotels, adjacent rooms, connecting rooms, specific room location and types of rooms or bedding
are on a request basis only and are subject to availability at the time of check-in. These requests may result in additional charges
to be paid directly to the Resort. Rollaways and cribs are available at selected Walt Disney World® Resort hotels on a request
basis for an additional charge, subject to availability.
Perishables
Coolers are not permitted except if needed for medications, baby food, or items related to dietary constraints. Coolers containing
personal items (e.g. soda or snacks) may NOT be brought on board. Homemade, pre-cooked or other perishable items plus any
open snack containers will not be allowed to be brought on board. We regret that we are unable to provide food preparation,
refrigeration or storage on board for personal food or beverage items.
Guests with Disabilities / Wheelchair-Accessible Staterooms
Disney Cruise Line® offers accessible staterooms and suites, equipped for Guests with disabilities. Features include: ramped
bathroom thresholds, open bed frames, added phones in the bathroom/nightstand, bathroom and shower handrails, fold-down
shower seats, hand-held shower heads, and lowered towel and closet bars. Note: Guests ,requiring a wheelchair throughout their
cruise must make provisions for the use of that wheelchair prior to the cruise.
Guests with Disabilities / Additional Services
Transfer tiers are provided at one of our feature pools. Sand wheelchairs are available at Castaway Cay. Wheelchair-accessible
restrooms are available in the shipboard common areas. Assistive Listening Systems are available in the main theaters. Closed
captioning is available for stateroom televisions and selected onboard video monitors. Sign language interpretation is available for
live performances on designated cruise dates. Stateroom Communication Kits containing door knock and phone alerts, phone
amplifier, bed shaker notification, a strobe light smoke detector, and a Text Typewriter (TTY) are available.
Guests with Disabilities / Accommodations
If you would like to receive additional information or request accommodations for Guests with disabilities, please discuss your
needs with the reservationist at the time of booking. For information via TTY, please call (407) 566-7455.
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Europe/Transatlantic
All Sailings except Europe/Transatlantic
Ticket/Cruise Contract
Your ticket is the Cruise Contract which is enclosed in every document package. You will receive this package within 28
days of sailing. Carefully read your Cruise Contract, as it contains important terms and conditions which govern your
cruise vacation. It must be signed by all Guests upon check-in at a Walt Disney World® hotel or prior to embarkation at
the Disney Cruise Line® Terminal. In the event of conflict between the terms and conditions contained in the Cruise
Contract, these Terms and Conditions, the terms of any Disney Cruise Line® advertisement or offer, and the oral or
written representations of any Disney Cruise Line® representative, the terms and conditions contained in the Cruise
Contract shall control.
Minors
Minors under the age of 18 not traveling with a parent or legal guardian must be accompanied by an adult over the age
of 21 in the same stateroom. The parent or guardian of any minor not traveling with a parent or guardian must appoint
an adult to have custody and control over the minor and to contract on their behalf in connection with the Disney Cruise
Line® vacation. An appointment form is enclosed in every document package and must be signed by parent or legal
guardian prior to embarkation at the Disney Cruise Line® Terminal. After 9:00 p.m. Beat Street and Route 66 are
restricted to Guests 18 years and older.
Baggage, Valuables and Other Possessions
Each Guest may bring aboard the ship a reasonable amount of clothing and personal effects without charge, not to
exceed two bags per person. All Guest baggage must be stored in the Guest's stateroom and must be labeled with the
Disney Cruise Line® baggage tag. Dangerous or illegal articles such as weapons, explosives, oxygen, combustible
substances or nonprescription controlled substances may not be brought to the Walt Disney World® Resort or taken
aboard the ship. Any such items shall be surrendered to the Master of the vessel at embarkation, and may be disposed
of at the sole discretion of the Master. You should retain valuables such as cash, negotiable securities or other financial
instruments, gold, silverware, jewelry, ornaments, works of art, photographic/video/audio equipment or supplies, laptop
computers, cellular phones or other valuables in your personal control as Disney Cruise Line ® is not responsible for
damage to or loss of these items.
Deposit/Payment Information
A deposit is required to confirm a reservation. Deposit amount will be determined at time of booking. Vacation and cruise
packages are subject to cancellation if full deposit is not received in our office within the option period specified at time
of booking. Final payment in the form of a check or credit card (Visa®, MasterCard®, American Express®, Discover®
Card, Diners Club®, Japanese Credit Bureau or Disney's Visa® Credit Card) must be received on the date determined
at the time of booking. Payment policy for group travel may vary.
For payments by U.S. Postal Service send to:
Walt Disney Travel Co., Inc. Disney Cruise Vacations
PO Box 277763
Atlanta, GA 30384-7763
For payments by services such as
Federal Express®, Airborne®, or UPS® send to:
Bank of America Lockbox Services
Walt Disney Travel Co., Inc. Disney Cruise Vacations
Lockbox 277763
6000 Feldwood Road
College Park, GA 30349
Cancellations/Refunds
Cancellations may be made by telephone or in writing. Changes to the vacation commencement date or changes of
guest names will be considered cancellations. For cancellations, amounts paid, minus cancellation fees and other
amounts owed, will be promptly refunded. The cancellation fees assessed will be as follows, regardless of resale of
stateroom or hotel room:
Your ticket is the Cruise Contract which is enclosed in every document package. You will receive this package within 28
days of sailing. Carefully read your Cruise Contract, as it contains important terms and conditions which govern your
cruise vacation. It must be signed by all Guests upon check-in at a Walt Disney World® hotel or prior to embarkation at
the Disney Cruise Line® Terminal. In the event of conflict between the terms and conditions contained in the Cruise
Contract, these Terms and Conditions, the terms of any Disney Cruise Line® advertisement or offer, and the oral or
written representations of any Disney Cruise Line® representative, the terms and conditions contained in the Cruise
Contract shall control.
Minors
Minors under the age of 18 not traveling with a parent or legal guardian must be accompanied by an adult over the age
of 21 in the same stateroom. The parent or guardian of any minor not traveling with a parent or guardian must appoint
an adult to have custody and control over the minor and to contract on their behalf in connection with the Disney Cruise
Line® vacation. An appointment form is enclosed in every document package and must be signed by parent or legal
guardian prior to embarkation at the Disney Cruise Line® Terminal. After 9:00 p.m. Beat Street and Route 66 are
restricted to Guests 18 years and older.
Baggage, Valuables and Other Possessions
Each Guest may bring aboard the ship a reasonable amount of clothing and personal effects without charge, not to
exceed two bags per person. All Guest baggage must be stored in the Guest's stateroom and must be labeled with the
Disney Cruise Line® baggage tag. Dangerous or illegal articles such as weapons, explosives, oxygen, combustible
substances or nonprescription controlled substances may not be brought to the Walt Disney World® Resort or taken
aboard the ship. Any such items shall be surrendered to the Master of the vessel at embarkation, and may be disposed
of at the sole discretion of the Master. You should retain valuables such as cash, negotiable securities or other financial
instruments, gold, silverware, jewelry, ornaments, works of art, photographic/video/audio equipment or supplies, laptop
computers, cellular phones or other valuables in your personal control as Disney Cruise Line ® is not responsible for
damage to or loss of these items.
Deposit/Payment Information
A deposit is required to confirm a reservation. Deposit amount will be determined at time of booking. Vacation and cruise
packages are subject to cancellation if full deposit is not received in our office within the option period specified at time
of booking. Final payment in the form of a check or credit card (Visa®, MasterCard®, American Express®, Discover®
Card, Diners Club®, Japanese Credit Bureau or Disney's Visa® Credit Card) must be received on the date determined
at the time of booking. Payment policy for group travel may vary.
For payments by U.S. Postal Service send to:
Walt Disney Travel Co., Inc. Disney Cruise Vacations
PO Box 277763
Atlanta, GA 30384-7763
For payments by services such as
Federal Express®, Airborne®, or UPS® send to:
Bank of America Lockbox Services
Walt Disney Travel Co., Inc. Disney Cruise Vacations
Lockbox 277763
6000 Feldwood Road
College Park, GA 30349
Cancellations/Refunds
Cancellations may be made by telephone or in writing. Changes to the vacation commencement date or changes of
guest names will be considered cancellations. For cancellations, amounts paid, minus cancellation fees and other
amounts owed, will be promptly refunded. The cancellation fees assessed will be as follows, regardless of resale of
stateroom or hotel room: